Ticketing Terms & Conditions

PLEASE READ THE FOLLOWING INFORMATION ON CONDITIONS OF SALE AND ATTENDANCE CAREFULLY

TICKET EXCHANGE / WRISTBAND COLLECTION

Upon arrival at Band 2Gether, patrons must present either a printed ticket for scanning OR have a mobile device ready and available with a digital copy of their ticket visible on the screen. Festival staff will then scan the ticket's QR code and issue an applicable wristband.

A valid wristband must be worn at all times to gain access to Band 2Gether - no wristband, no entry.

In the event that patrons have misplaced their ticket, patrons will be required to present a valid form of identification at the event gate. Provided this identification matches the original booking, entry wristbands will then be issued.

RESELLING TICKETS

In the event that a patron is unable to attend Band 2Gether, no refunds will be issued. Patrons are however permitted to resell their tickets for the original purchase price.

Tickets cannot be on-sold by any means at a price greater than the purchase price of the ticket.  Scalped tickets may be cancelled, and the ticket holder may not be permitted entry.

 

Organisers encourage patrons wishing to resell tickets to do so via the festival's official Facebook page and specifically via the 'Events' section of the page.

Organisers will not be held responsible for any transactions or ticket exchanges coordinated privately between patrons. It is the responsibility of the individual buyer and seller to ensure the transaction is completed in a satisfactory manner.

VALID ENTRY

Festival organisers reserve the right to refuse entry to any person who:

•  Cannot produce a valid ticket
•  Presents a ticket that has been purchased or obtained through an unauthorised source or by illegal means
•  Presents a ticket that has been duplicated

YOUTH POLICY AND PROOF OF AGE

CONCESSION ticket holders must be aged between 12 and 17 and accompanied by a parent or responsible adult AT ALL TIMES. We may need to verify that the contact for the responsible parent or adult is genuine.  A concession wristband will be issued on entry upon presentation of suitable identification.

LOST, STOLEN OR DESTROYED TICKETS

If you purchased tickets online via Eventbrite and have lost the email sent to you at the time of purchase, please click HERE and you will be guided to Eventbrite to assist with having them reissued.

NO REFUND POLICY

Band 2Gether will be held in any and all weather conditions. The organisers reserve the right to change the program as required by circumstances and conditions at any time without notice.  In the event that the festival has to be cancelled tickets will be refunded on request within seven days of such request.

Event Organisers will not refund, provide an exchange or replace any tickets when:

 

• The ticket holder chooses not to attend the event

• The ticket has been duplicated

• The wristband is lost, damaged, forged or stolen from someone else

• The event does not meet his or her expectations

• The program lineup or schedule changes

FESTIVAL ENTRY CONDITIONS

  • You may not bring into the venue alcohol, glass bottles, illegal drugs or dangerous items.

  • You are permitted to bring in your own food and bottled/sealed water.

  • No shade tents, umbrellas or large hard esky's permitted.

  • Small soft esky's allowed.

  • Camp chairs and/or blankets are permitted.

  • We reserve the right to confiscate prohibited items and refuse entry without refund.

  • Security officials and police have the right to search personal property of ticket holders for safety reasons.  Refusal may result in entry being refused without refund.

  • Alcohol served at Band 2Gether may only be consumed within the fenced festival precinct at Wolumla Recereational Ground, and may not be taken outside under any circumstances.

  • Patrons aged under 18 years must be in the company of a responsible adult companion when inside the event and be wearing their issued wristband at all times.

  • Proof of age for children and youths may be requested by staff.

  • Camping in vehicles in the venue car park and along entry road is prohibited.

  • Strictly no pets, with the exception of Guide Dogs.

  • For the safety of patrons, artists and equipment any dangerous, irresponsible, unruly, offensive, disturbing or inebriated behaviour is strictly prohibited.  Offenders will forfeit their ticket and be ejected from the festival.

  • No audio or video recording of performances is permitted without written permission of artists and organisers – amateur stills photography is however permitted.

  • No backstage access is permitted without an authorised pass.

  • Footwear must be worn at all times.

  • The event organiser has all rights to film, photo and video production of this event and patrons may be filmed incidentally during the event.

GATES OPEN AT 12:00PM ON SATURDAY NOVEMBER 30TH, 2019

© 2019 JAM Event Management Pty Ltd

© 2019 Band Together Music Festival

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